State Farm® Insurance Agent Jim DeMaio

"Matt was an absolute pleasure to work with. Needed to add a person and a vehicle to an existing policy. He made it straightforward, easy and painless. In the world of confusing insurance policies, Matt at SF made it easy."

"Matt Zweier is very professional, easy to work with and very efficient. I recommend this agency and ask for Matt he’s the guy"

"I have been a customer for years and I highly recommend Jim and his team. I had the pleasure of speaking with Matt Zweier who is professional, polite, informative, and patient. Matt answered all my questions and even helped me get a better policy at a lower rate than I had elsewhere. Every time I call I am immediately met with friendly professionals that want to assist."

"He was extremely helpful and answered all our questions."

"Getting my insurance binder was a pleasure working with Matt."

"I have been a customer of Jim Demaio State Farm for years. Matt Zweier is always so professional and helpful no matter what it is I need. No matter what concern I might have, I know Matt will answer quickly and efficiently. Thank you!"

"I was on the phone with one of Jim's employees at the DMV. A DMV agent was trying to assist me and I was trying to talk to her and said "could you please let me speak?" Jim's employee said "Oh" and hung up on me. This wasn't the first time I was treated rudely by Jim's associates. Jim claimed he couldn't come to the phone but he stated he listened to the conversation. Seems strange right. He tried to assign blame to me instead of trying to amicably resolve the issue but completely avoided his employees blame. I gave him a few choice words and called him a coward. Absolutely no accountability or attempts to resolve. Summation, Jim was looking to get me to find another agent as he couldn't be bothered."

"Matt was so helpful and continues to provide great service!"

"Kory is always helpful and professional every time I call....! Jaylean and Matt are also very helpful as well. Great office to do business with!"

"Matthew got back to me very quickly and was extremely helpful."

"One of the best insurance services I have received. Matt answered all my questions proficiently. Recommending Matt for your insurance needs."

". Attention to Detail - Assembled Lowest Cost Assessment for my Leased Town House & Auto Insurance, in the Industry. Extended Research by Mr. Gennaro T. DeMaio enabled my Lease completion same day. Recommended 1st Choice ."

"Matt at Jim Demaio was super helpful and saved me a lot of the money on my car and auto insurance."

"If I could give zero stars I would, as a business owner I understand people make mistakes but you are supposed to make it right. They lapsed my insurance for 9 days despite my autopay without notifying me. Simply because of their negligence I received a suspended registration for 9 days on my vehicle which they will not take responsibility for. They had my card on file and neglected to pay it. Now they raised my insurance from $300 a month to $450 a month on just a 2023 f-150, same coverage no extra fees. Extremely disappointed in their lack of effort and miscommunication on their end."

"Great customer service. Explained everything with patients. Thank you!"

"Mathew was very courteous and helpful in helping me sign up my new car for insurance today. We’re lucky to have such a great insurance asset locally!"

"I am extremely satisfied with the service I received. Mathew S. Zweier was especially helpful and quick in assisting with my rental insurance needs. His professionalism and efficiency made the entire process smooth and hassle-free. Highly recommend!"

"If I could give negative stars to Jim Dimeo State Farm in New Paltz , I would. This is the least professional business I have ever encountered. The customer service is horrible, the employees are inept and rude. I was a customer for 9 years and initially content . The past 3 years the company has gone down hill- several mistakes were made on both my auto and homeowners policies. No responsibility was taken on the part of the employees and the only time I had assistance is when Jim D. Would get involved ( which was rare) horrible communication between this agency and the main State Farm office. After much aggravation I found. A much better agency with excellent customer service and better pricing."

"Spoke with Matt today. He was very helpful!"

"Great customer service! Fast, thorough and helpful responses through the whole process. Highly recommend."

"Gennaro was very helpful with servicing my policies. He made it very quick and efficient. I would 10/10 recommend Jim and his team!"

"My husband and I recently switched over to State Farm and worked with Gennaro DeMaio who was patient, helpful and quick to respond to our inquiries. He not only helped us switch to a better auto insurance policy, we got us a discount by combining auto and life insurance! Thanks Gennaro!"

"The staff at State Farm has been helpful!! The young lady (I do not know her name) has always been kind, very friendly and helpful!!"

"They say you never appreciate customer service until you have a problem. For me, accountability and responsiveness is key, and Matt Zweier delivered. We engaged State Farm for a policy for our rental property, and to say that underwriting messed up is all I will say. They cancelled, I fretted, and Matt resolved. I do wish to provide feedback that this being the result of a “ system error” is not acceptable in this modern era. I have confidence that Matt and Jim will provide appropriate feedback, as this is a deeply disappointing experience for customer happiness. Thank you, Matt, for owning this, and always being responsive to my calls and emails."

"I emailed my State Farm agent this morning asking about a new policy for a recently purchased automobile. Gennaro DeMaio called shortly thereafter and filled me in on all of the details for opening a policy. After a few questions, we were finished and had a policy for the car inside of 10 minutes! Can't recommend them highly enough! Thanks Gennaro!"